Error Codes / Secondary Errors

The E74/E6x/E4x/E8x are famous error codes that have plagued many Xbox 360 gamers. This error codes will be displayed on your screen, each indicating different problem with your Xbox 360. It’s usually defined by the single red light or 1 Red Light Error lit up at lower right quadrant on the Red Ring of Light on your Xbox 360 console.

What does each Error Code mean?

The Specific Type of hardware failure can be determined by the error code displayed on the screen. The Xbox 360 Repair will be handy in helping you to troubleshoot most of this error, as it requires opening up the console box.

E45: Unknown (possibly dashboard update related)

E64: DVD Drive Error…. DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.

E65: DVD Drive Error…. DVD Timeout, Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot.

E66: DVD Drive Error: DVD model, or version does not match that of the version expected by the dashboard. OR the firmware version on the drive is older than the firmware version expected by the dashboard. Make sure the DVD drive is of the same version originally included with the console and that it is using either the original firmware included with the console or newer.

E67: Hard Drive Error…. It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E68: Voltage Error… This error means that the Xbox 360 has insufficent power to function properly. This can be caused by an error in the hard drive or the fans that make them suck up too much power, it can also be caused if you have unnecessary accessories attached to the console like an external fan unit. Attempt to remove unnecessary accessories first, and then necessary components such as the hard drive and USB devices. If you have any case modifications, you may want to investigate those as well.

E69: Hard Drive Error… It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E71: possibly a dashboard update error, Check the link below in the “Console Reset Codes” for instructions. If that does not work there is no other solution and the console must be sent back to MS for repair.

E72: Error with the NAND flash

E73: General Hardware Error: Ethernet port… this error is caused by a problem with the Ethernet port.

E74: There is high chance it’s a scaler chip problem (the “ANA” or “HANA” chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. In some cases it is a problem with the GPU and may be repairable by using the Xbox 360 Repair Guide. Xbox 360 E74 error has reported to increasing a lot for the newer Xbox 360 version.

E76: This error deals with the Ethernet port’s controller chip, a dead chip may not cause the error but removing the Ethernet controller chip does, it may also be caused by other Ethernet related problems.

E79: Hard Drive Error… It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it.

E80: Wrong LDV version in NAND Flash. This is in new dashboard. You have the update but haven’t R3T6 resistor. You can:
-Downgrade to old dashboard, solder back the resistor and then update your xbox 360
-If you have CPU Key, get current NAND Flash image and fix LDV (just add 1 up to latest kernel)

Secondary Error Codes

The specific type of hardware failure can be determined by a “hidden” error code

  • Turn the xbox 360 on, and wait till the 3 red lights are flashing.
  • Press and hold the sync up button (the small white one), while holding that button press the eject button.
  • The LEDs will now blink the first number in the code (as described below).
  • Release the eject button and press it again.
  • The LEDs will now blink the second number of the code.
  • Release the eject button and press it again.
  • The LEDs will now blink the third number of the code.
  • Release the eject button and press it again.
  • The LEDs will now blink the forth number of the code.
  • Release the eject button and press it again.
  • The LEDs will go back to the 3 red flashing lights.

You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.

Here is how you interpret the LEDs to get the code number:

  • All four lights flashing – 0
  • One light flashing – 1
  • Two Lights flashing – 2
  • Three lights flashing – 3

0001  power supply problem
0002  Network Interface problem (might be fixed by loosening the x-clamps)
0003  Power problem could be the PSU could be the GPU/CPU, somehow the console isn’t getting clean power from the power supply.
0010  There is a problem with the Southbridge Chip usually dealing with how it connects to the mainboard (cold solder joint/bridged solder joints)
0011  CPU over heating – If you are receiving this error after disassembling your console make sure to all 8 of the heatsinc screws are tightened securely to the board/heatsink holes.
0012  GPU over heating -ensure your x-clamps are installed properly.
0013  RAM over heating
0020  GPU Malfunction, similar to error 0102
0021  This can be caused by two completely different things either:
A. DVD Drive Time out – Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard based on how it connects to the DVD drive.
B. GPU error, generally caused by a poor connection to the mainboard (cold solder joints/bridged solder joints) See error 102 for more information

0022  CPU error, generally caused by a poor connection to the mainboard (cold solder joints/bridged solder joints). This can also be triggered by an error with the TSOP.
0023  (not yet known)
0030  Problem with temperature control
0031  (not yet known)
0032  (not yet known)
0033  (not yet known)
0100  (not yet known)
0101  (not yet known)
0102  Error in the “Digital Backbone” (CPU/GPU/RAM), this is usually caused by a cold solder joint between the GPU and the mainboard.
There are two theories to fixing this one deals with  the “X” clamps that hold down the chips . The other involves  re-Heating the chips .  DO NOT attempt either of these if your console is still under warranty. If your console is still under warranty return it to the store where it was purchased or call MS to have it replaced.
0103  GPU Error this is usually caused by bridged solder points where the GPU connects to the mainboard. see error 0102 for more detailed information
0110  Ram error, this is caused by a cold or bridged solder joint on one of the Ram chips.
0200  (not yet known)
0203  over heating GPU possibly due to lack of thermal compound.
1000  Kernel can’t be launched/signature in NAND Flash chip is broken! It could be possible after bad update. http://forums.xbox-scene.com/index.php?sho…p;#entry4156375  This might also be caused by a bad SATA cable.
1001  DVD Drive Error, either incorrect firmware or DVD Time out.
1002  DVD Drive Error, likely a firmware error, drive can eject, read, and write under windows but errors on console, replacing original firmware should fix issue.
1003  Hard Drive Error… It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
1010  Hard Drive Error, Can be caused buy a corrupt or missing eProm. See also E68 above
1011  (not yet known)
1012  (not yet known)
1013  (not yet known) possibly a dashboard update error
1020  (not yet known)
1021  (not yet known)
1022  There is high chance it’s a scaler chip problem (the “ANA” or “HANA” chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. In some cases it is a problem with the GPU and may be repairable by doing the x-clamp replacement (see error 0102)
1023  DVD drive not connected, connect DVD drive to boot
1030  This error deals with the Ethernet port’s controller chip, a dead chip may not cause the error but removing the Ethernet controller chip does, it may also be caused by other Ethernet related problems.
1031  This error is for power problems with the RAM chips. It might be cause by a short between the heat sink and resistors or by more serious problems with the RAM. [ more info ]
1032  (not yet known)
1033  it could be cpu/gpu related or it could be psu related, not much info is known for sure.
1100  Wrong LDV version in NAND Flash. This is in new dashboard. You have the update but haven’t R3T6 resistor. You can:
-Downgrade to old dashboard, solder back the resistor and then update your xbox
-If you have CPU Key, get current NAND Flash image and fix LDV (just add 1 up to latest kernel). (see error E80)

1444 and up  There is no “4″ in the error codes four lights is a “0″ go back and check your code again.

Console Reset Codes

Clear All Installed Game Updates and Console Cache

  • Go to the “system” blade
  • Select “memory”
  • Press Y on the HD symbol
  • Press X,X, Left Bumper, Right Bumper, X,X
  • A message will appear saying: “Do you want to perform maintenance on your Xbox 360 storage devices?”
  • Select Yes

Clear Any Failed system updates that cause the console to error.

  • With the console off, press and hold the sync up button (the small white one)
  • While holding the sync button press the power button to turn on the console
  • Continue to hold the sync button until the Console has booted up completely.
  • During the boot process the console should clear any failed updates, allowing you to use it normally.

Posted with permission from xbox-scene forum

How to fix Xbox 360 Error Codes?

The root cause of most this error codes is overheating. Due to incorrect lead-free solder being used, most of the internal components tend to become loose.

The fix for most of this errors could vary depending on the errors. The famous fix to be used for this errors are:

  1. X-Clamp Replacement – This method is shown clearly in the Xbox 360 Repair Guide
  2. Reflowing the solder under RAM and GPU with a heatgun – This is a risky fix if not done properly as you may end up burning the components on the motherboard. This should be done under an expert supervision or send it back to Microsoft.

YES – Take me to the Xbox 360 Repair Guide